Resolved -
All sites that were affected by the PTL outage have given the green light and are back to production functionality.
Oct 1, 20:05 UTC
Monitoring -
The issue surrounding PTL has been resolved and are currently monitoring.
Oct 1, 17:48 UTC
Identified -
Initial investigations show that this is only affecting PTL, Pointer Lights and Conveyance for certain sites.
As of now, this appears to be related to a previous infrastructure change that only triggered once sessions were restarted. We are currently engaging the appropriate parties to take action toward resolving this.
Oct 1, 16:05 UTC
Investigating -
We had noticed issues occurring around our release and are investigating this now along with a rollback to pinpoint what is causing the outages. More will be updated here as we have more information to provide.
Oct 1, 15:51 UTC